Professional service
for your exoskeletons
Keep your exoskeleton state-of-the art – yearly service by Ottobock
We maintain your Ottobock exoskeleton for you and keep it up to date with our trusted, 100% certified Ottobock Service. After 12 months of use, we offer an individual service package for each of our exoskeletons.
Professional service for your Exoskeleton
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Back Care Pro
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BackX Care Pro
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Shoulder Care Pro
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| Annual maintenance according to IFU1 Visual and functional inspection on wear and tear or defects. An inspection plate is issued after maintenance has been completed (incl. indication of the next maintenance date). |
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| Anti-microbial basic sanitization in hygiene chamber The exoskeleton is hung into a special hygiene chamber and treated with disinfection agents for >20 min. |
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| Professional deep-cleaning of system and all textiles Strongly contaminated areas are systematically treated with disinfection cloth to remove all dirt and stains. |
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| Exchange of consumables showing wear and tear (excl. textiles) Worn-out parts like the expander are exchanged proactively. Textile units are excluded. |
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| Professional cleaning of the power unit Professional cleaning and lubrication of the energy storage device will extend the life of your exoskeleton. |
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| Complete padding replacement All paddings are replaced with reconditioned ones (as new). |
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| Yearly Net Price2 | 440€ | 350€ | 260€ |
| Delivery inside EU3 | Incl. | Incl. | Incl. |
1) Manufacturer’s instructions for use
2) Price applies to a 36-month fixed contract; price per year per exoskeleton
3) Includes UPS pick-up and return service
Servicing takes 10 working days. Optionally a loaner can be provided for this period for 120 EUR (incl. delivery inside EU)
